MAP Participating Facilities use the Uniform Inspection & Communication Standards as a road map when they inspect and communicate service needs. These standards give the shop a “customer communication/education tool” and process to follow when inspecting a vehicle and before proceeding with any repairs.
Over 22,000 shops banded together to create trusted relationships with motorists for their repair and maintenance needs. Why MAP? Thousands of vehicle standards to ensure consistent recommendations resulting in an exceptional customer experience based on trust.
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